State Farm® Insurance Agent Brett Pendergast
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Theresa Connors
November 14, 2024
5
out of
5
rating by Theresa Connors
"This is the insurance company you want to have. They are always quick to respond and give easy to understand information. They care and it shows. Excellent customer service every single time to every single person. I have been with them with for years. Highly recommend! Completely satisfied!"
We responded:
"Thanks for the awesome review Theresa! We appreciate the opportunity to work with here at State Farm!"
Nancy Sykora
November 13, 2024
5
out of
5
rating by Nancy Sykora
"Jennifer promptly and professionally provided the information I needed. She's fantastic!"
We responded:
"Nancy, thank you for sharing your experience! I'm glad Jennifer was able to assist you promptly and with care. We appreciate your kind words and are here to help with any further insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
*Michelle *
November 12, 2024
5
out of
5
rating by *Michelle *
"Jennifer consistently provides outstanding customer service. Her dedication to creating positive experiences makes her a valuable asset to the team and leaves customers feeling valued and supported."
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Jennifer's dedication and outstanding customer service have made such a positive impact. Her commitment to creating valuable experiences truly makes her an asset to our team. We appreciate your kind words and look forward to continuing to support you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Shana White
November 12, 2024
5
out of
5
rating by Shana White
"Always very responsive and great to work with! Jennifer was super helpful getting my new car added immediately."
We responded:
"Thank you, Shana! I'm glad to hear that Jennifer was able to assist you promptly with adding your new car. We appreciate your kind words and are here to help with any of your insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
tailgatedown
November 6, 2024
5
out of
5
rating by tailgatedown
"Such an awesome company to deal with. Jennifer did an awesome job!"
We responded:
"Thanks for the fantastic review! I'm happy to hear that Jennifer provided such excellent service. We appreciate your kind words and look forward to assisting you with any insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Tori Hayes
November 5, 2024
5
out of
5
rating by Tori Hayes
"They have been nothing but helpful and polite. Shout out to Terry :)"
We responded:
"Tori, thank you for your kind words! I'm glad to hear that our team has been helpful and polite. I'll be sure to pass along your shout-out to Terry. We're always here to assist you with any of your insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Jim Carr
November 4, 2024
5
out of
5
rating by Jim Carr
"Excellent service."
We responded:
"Jim, thank you for your kind words! I'm glad you had an excellent experience with our service. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Paris Powell
November 1, 2024
5
out of
5
rating by Paris Powell
"Billie Rae is that guy if your looking to switch. He was very helpful and communication was on point! Check him out."
We responded:
"Paris, thank you for your fantastic review! I'm happy to hear that Billie Rae was so helpful and communicated effectively. We appreciate your recommendation and are always here to assist with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
John Sinnigen
November 1, 2024
5
out of
5
rating by John Sinnigen
"HI -- I went in to the office and met Susan Smith ,an agent there 2.5 weeks ago to start a claim on my Totaled Car. She started it the same day and stayed in touch 2-3 times per week via E-mail. Well all is good,Money went straight to our bank account. Brett has great Crew and Susan made sure of the fine print. 10Stars thx John and Michelle"
We responded:
"John… thanks for the great review. We appreciate the opportunity to take care of you here at our office. "
Britney Thorpe
October 29, 2024
5
out of
5
rating by Britney Thorpe
"Billie Rae was very helpful & knowledgeable making my process smooth!"
We responded:
"Britney, thank you for your wonderful review! I'm glad to hear that Billie Rae made your process smooth with her helpfulness and knowledge. We appreciate your feedback and look forward to assisting you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Cindy Carrothers
October 29, 2024
5
out of
5
rating by Cindy Carrothers
"Chris was great to work with she was able to fix both my sold home policy cancelation and new car addiction with ease."
We responded:
"Cindy, thank you for your wonderful review! I'm glad Chris could assist you with both your home policy cancellation and new auto policy so smoothly. We appreciate your trust in our team and are always here to help with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Jean Ballard
October 25, 2024
5
out of
5
rating by Jean Ballard
"In adding a new vehicle to policy: Ms.Culpepper was very pleasant and made the transaction very easy to complete. She answered all my questions and followed up with a nice text letting me know new cards were on the way."
We responded:
"Jean, thank you for your wonderful review! I'm glad our office could assist you with adding your new auto to the policy and make the process smooth. It's great to know she answered all your questions and followed up with a text about the new cards. We appreciate your feedback and look forward to helping you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Kimberly Cole-League
October 25, 2024
5
out of
5
rating by Kimberly Cole-League
"Brett has been my State Farm Agent for many many years. I have SF for my Home/Auto/Life Insurance. He has amazing staff, particularly Dani who is always pleasant and helpful. I highly recommend him and his team."
We responded:
"Kimberly, thank you so much for your kind words and for being a loyal customer for so many years! I'm happy to hear that you’ve had such positive experiences with our Home, Auto, and Life Insurance services. Dani and the rest of our team strive to provide pleasant and helpful service, and it’s wonderful to know that their efforts are appreciated. If you ever need anything, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
The Peacheys
October 16, 2024
5
out of
5
rating by The Peacheys
"Recently called the office to update our Auto Insurance. Jennifer was so helpful and efficient her customer service skills were great. Made the process so simple !!! Thank you"
We responded:
"Jennifer is a fantastic part of our team, and I'm glad she could assist you with updating your Auto Insurance. It's wonderful to know she made the process simple and efficient for you. We appreciate your kind words and look forward to helping you with any future needs. Thank you for choosing our office! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Frank Taylor
October 15, 2024
5
out of
5
rating by Frank Taylor
"Jennifer, what can I say Miracles do happen. Early this morning when you answered State Farm's phone in such a professional manner (no recordings) Due to the aging process I requested Jennifer to e-mail me information which she did in a prompt period of time (5minutes) We appricate your Superlative assistance as well as other office staff members in the past. keep up the Excellent work and stay SAFE. FRANK & NANCY OCTOBER 2024"
We responded:
"Thank you, Frank and Nancy, for your wonderful review! I'm glad Jennifer could assist you so promptly and professionally. It's great to know that our team's efforts are appreciated. We'll continue to provide excellent service and stay safe. If you need anything else, don't hesitate to reach out! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
jorgen quiban
October 11, 2024
5
out of
5
rating by jorgen quiban
"Great consulting from Billie. Pointing out what is important and looking to see where savings can apply. Glad to be with State Farm. Thank you"
We responded:
"Thank you, Jorgen! I'm glad Billie could provide valuable consulting and help identify important areas for savings. It's wonderful to have you with State Farm. If you ever need further assistance, our office is here for you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Kay S
October 11, 2024
5
out of
5
rating by Kay S
"I have been with statefarm ever since I got my drivers license. Anytime I have to call, I always request Jennifer! She is super nice, very helpful, responds back very quickly and easy to talk to on the phone if you have any questions."
We responded:
"Kay, thank you so much for your loyalty and for sharing your experience! I'm glad to hear that Jennifer has been so helpful and responsive. We appreciate having her on our team and are happy she makes your interactions with us pleasant. If you ever need anything else, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Chad Johnson
October 10, 2024
5
out of
5
rating by Chad Johnson
"Truly appreciate everything You do. Never had a better insurance company. You guys are awesome."
We responded:
"Chad, thank you so much for your kind words! We're glad to know you appreciate our efforts and are satisfied with our service. It's wonderful to have you as a part of our State Farm family. If you ever need anything, we're here to help! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Heather Short
October 8, 2024
5
out of
5
rating by Heather Short
"Great customer service. Prompt & courteous!"
We responded:
"Heather, thank you for your kind words! I'm glad you found our customer service prompt and courteous. We always strive to provide the best experience for our clients. If you ever need anything else, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Kara Winum
October 3, 2024
5
out of
5
rating by Kara Winum
"Jennifer was a great help to me, and handled my policy change request within minutes! A+ customer service!"
We responded:
"Kara, thank you for your wonderful review! I'm happy Jennifer could assist you so efficiently with your policy change. We're grateful for your recognition of our customer service. If you need any further assistance, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Desiree Overton
October 2, 2024
5
out of
5
rating by Desiree Overton
"I had a recent conversation with Dani Williams in Customer Service. I was concerned because my auto insurance premium increased and I wasn’t aware of this happening. I was a little upset, but Dani was very apologetic and empathetic (although this wasn’t her fault); inflation is hitting most industries. I appreciated her sensitivity to my plight. It was a pleasure speaking with her! Kudos Dani!"
We responded:
"Desiree, Thank you for sharing your experience! I'm glad Dani was able to assist you with empathy and understanding regarding your auto insurance premium. We appreciate your patience and understanding during these times. Dani is indeed a valuable member of our team, and your kind words mean a lot. If you have any further questions or need assistance, please don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Charles Gorski
September 28, 2024
5
out of
5
rating by Charles Gorski
"Chris bent over backwards to upgrade my flood insurance so I could close on a refi of my home. She got it done quickly."
We responded:
"Charles, thank you for sharing your experience! I'm glad Chris could assist you with upgrading your flood insurance quickly to help you close on your refi. We appreciate your kind words and are always here to help with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Sherry LaRochelle
September 25, 2024
5
out of
5
rating by Sherry LaRochelle
"Jennifer Scott was my agent for State Farm, and she went way above and beyond helping me out. Jen was very friendly and possessed an endless patience with me. I definitely recommend Jennifer for anyone looking for a terrific agent at State Farm."
We responded:
"Sherry, thank you for sharing your experience! I'm happy to hear that Jennifer provided such exceptional service and demonstrated great patience and friendliness. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Larry Michael
September 20, 2024
5
out of
5
rating by Larry Michael
"Very helpful and prompt service. Thanks Jennifer!"
We responded:
"Larry, thank you for your kind words! I'm glad to hear that Jennifer provided you with helpful and prompt service. We appreciate your feedback and look forward to assisting you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Duane Hartline
September 20, 2024
5
out of
5
rating by Duane Hartline
"Hannah was wonderful and easy to work with. I was referred by a co-worker that recently had a great experience with Hannah and the company."
We responded:
"Thank you, Duane, for sharing your positive experience! I'm glad to hear that Hannah made the process easy and enjoyable for you. It's wonderful that your co-worker's recommendation led you to us. We appreciate your trust and look forward to assisting you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"