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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Blakeney

Jennifer Blakeney

September 5, 2024

5  out of  5
rating by Jennifer Blakeney
"I love Statefarm and Brett's team! Dani Williams has always been one the best agents to work with. I am a person of many questions and she has always welcomed them with kindness, patience, and overall great attitude. Thanks Dani!"
We responded:
"Thank you Jennifer!"
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Aaron Stewart

September 4, 2024

5  out of  5
rating by Aaron Stewart
"Hannah Ford was very professional and very helpful and had all the answers to my questions. It was very quick and easy and everything was set up less than 30 minutes. She also showed me a few ways that I could save on my vehicle insurance per month. Definitely an above and beyond service that I would recommend to anyone looking for insurance. Thank you"
We responded:
"Aaron, thank you for your wonderful review! I'm glad to hear that Hannah was able to assist you so efficiently and provide valuable savings on your vehicle insurance. We appreciate your recommendation and are always here to help with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Theresa Bridges

August 28, 2024

5  out of  5
rating by Theresa Bridges
"Jennifer was awesome! She answered all of my questions and made sure I had everything I needed - including a great deal! I've been with State Farm for more than a decade because I'm so happy with the service I receive."
We responded:
"Theresa, thank you for your wonderful review. I'm glad Jennifer was able to answer all your questions and ensure you had everything you needed. We're grateful for your loyalty over the past decade and are happy to continue providing you with excellent service. If you need any further assistance, feel free to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Andy Underwood

August 27, 2024

5  out of  5
rating by Andy Underwood
"Ashley and Dani are top of the line when it comes to insurance. I have every vehicle I own taken care of. They are responsive, professional, and always have your best interest in mind! As long as they are here, and work to provide the best coverage and premiums, they will have my business."
We responded:
"Andy, thank you for your wonderful review. I'm glad to hear that Ashley and Dani have provided you with responsive and professional service. It's great to know that you feel your vehicles are well taken care of. We appreciate your continued trust and business. If you ever need further assistance, our office is here to help. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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kameek

August 23, 2024

5  out of  5
rating by kameek
"Very professional, one of the best insurance companies to be insured by. State Farm protecting what matters most"
We responded:
"Kameek, thank you for your kind words and positive feedback. I'm glad you find our service professional and appreciate our commitment to protecting what matters most. If you ever need further assistance, our office is here to help. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Leonard Borden

August 23, 2024

5  out of  5
rating by Leonard Borden
"Wonderful experience, love the energy, an excellent service"
We responded:
"Leonard, thank you for your wonderful review. I'm glad you had a positive experience and appreciated the energy and service. If you need any further assistance, feel free to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Tony Williams

August 19, 2024

5  out of  5
rating by Tony Williams
"Been with State Farm for a while. I have no Complaints... Very nice customer service... I highly recommend state farm for all your insurance needs..."
We responded:
"Tony, thank you for your kind words and for being a loyal State Farm customer. I'm happy to know that our customer service has met your expectations. Your recommendation means a lot to us. If you ever need anything, our office is here to help. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Jessica Hall

August 16, 2024

5  out of  5
rating by Jessica Hall
"I had a wonderful experience working with Dani. She helped me in a time of panic, was thorough and followed up immediately. Dani was personable, helpful and provided great customer service bright and early on a Friday morning. I would definitely Dani 100%! Think you for all of your hard work."
We responded:
"Hey Jessica, Thanks for sharing your experience! I'm glad Dani could assist you during a stressful time and provide the support you needed. We appreciate your kind words about her customer service. If you need anything else, we're here to help. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Profile photo of Nicholas Ford

Nicholas Ford

August 15, 2024

5  out of  5
rating by Nicholas Ford
"Always a pleasant experience when I have to call and make changes to my policy or just have questions. They are very informative and patient. Have a customer for life."
We responded:
"Hey Nicholas, your kind words have brightened our day! I'm glad to hear that you always have a pleasant experience with us. We strive to be informative and patient with all our customers. We're grateful to have you as a customer for life. If you ever need anything, we are always here for you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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I DESIGN MYSELF podcast

August 15, 2024

5  out of  5
rating by I DESIGN MYSELF podcast
"Chrissy is wonderful, because of her great customer service!!"
We responded:
"Thanks for the awesome review! I'm glad Chrissy's customer service made a great impression. We're here if you need anything else. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Profile photo of Li Lo

Li Lo

August 15, 2024

5  out of  5
rating by Li Lo
"I saved a lot of payment auto policy after I switched my insurance to State farm Brett Pandergast. Hannah (agent) very helpful ."
We responded:
"Hey Li, Thanks a lot for your awesome review! I'm glad you saved on your auto policy after switching to our office. Hannah is indeed very helpful, and I'll make sure she knows you appreciated her assistance. If you need anything else, feel free to reach out anytime! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Nina Howard

August 14, 2024

5  out of  5
rating by Nina Howard
"Erin was very helpful and extremely patient, because I had a lot of questions! She answered in ways that helped me understand my coverage."
We responded:
"Hey Nina, Thanks for the awesome review! I'm so glad Erin could help you out and answer all your questions. We always aim to make sure our clients understand their coverage. If you need anything else, feel free to reach out! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Joseph Campbell

August 12, 2024

5  out of  5
rating by Joseph Campbell
"Dani was very helpful and even gave me a quick Insurance 101 . Lol thanks"
We responded:
"Hey Joseph, Thanks for the awesome review! I'm glad Dani could help you out! If you have any more questions or need further assistance, we're here for you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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bkspen

August 12, 2024

5  out of  5
rating by bkspen
"Outstanding service , proud client of this fabulous group!!"
We responded:
"We are proud to serve you! Thanks very much for the kind words and thank you for choosing State Farm"
Profile photo of M Rischitelli

M Rischitelli

August 10, 2024

5  out of  5
rating by M Rischitelli
"Brett and his team are amazing!! Dani took care of my every need with no hesitation. She was very sweet, knowledgable, and had no problem answering my millions of questions. She's awesome!!"
We responded:
"Hey M, Thanks a bunch for the awesome review! I'm really happy to hear that Dani took such great care of you. She's definitely a valuable part of our team and always ready to help with any questions. If you need anything else, we're here for you! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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steve raynor

August 10, 2024

5  out of  5
rating by steve raynor
"Working with Mrs. Christine Culpepper and the folks at Brett Pendergast State farm for over a decade now and they are amazing. Great customer service and support every time."
We responded:
"Hey Steve, Thanks a ton for your awesome review! We're so glad you've had a great experience with Christine and our team over the years. Your support means a lot to us. If you ever need anything, we're here for you! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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vibes7drum2

August 9, 2024

5  out of  5
rating by vibes7drum2
"Great service kind and friendly"
We responded:
"Thanks for the awesome review! I'm glad you found our service kind and friendly. If you ever need anything else, we're here to help! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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kenneth Tancredi

August 7, 2024

5  out of  5
rating by kenneth Tancredi
"To All, So far so good. My local agent and his staff have always been there when I call and answer my questions. They have been polite and honest. I have not one complaint as of to date. I have been with State Farm for over 25 years and this is my 3rd agent due to retirements and or moving. As long as my rates continue to remain less than the competition, I will be a loyal customer."
We responded:
"Hey Kenneth, thanks for the awesome review! We're glad you're satisfied with our service and that our team has been there for you. We appreciate your loyalty over the years and will continue working hard to keep your rates competitive. If you ever need anything, just give us a call! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Profile photo of Marc Rauer

Marc Rauer

August 5, 2024

5  out of  5
rating by Marc Rauer
"Excellent service in a timely manner"
We responded:
"Hi Marc! Thanks so much for the awesome review! I'm glad you found our service excellent and timely. If you ever need anything else, we're here for you! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Profile photo of Denise Smith

Denise Smith

August 1, 2024

5  out of  5
rating by Denise Smith
"Great team! Thank you for all your help!"
We responded:
"Denise, thanks a ton for the awesome review! We're so happy we could help you out. If you ever need anything else, just let us know! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
Profile photo of Robert Mazzarella

Robert Mazzarella

July 30, 2024

5  out of  5
rating by Robert Mazzarella
"Christine provided exceptional customer support! Quick action to take care of all my insurance needs. Thanks"
We responded:
"Hey Robert… Chris is great! We are lucky to have her and we are lucky to have you as a customer. Thank you! "
Profile photo of Katara Smith

Katara Smith

July 30, 2024

5  out of  5
rating by Katara Smith
"Dani was excellent in her customer service. She was proficient, knowledgeable and very pleasant. I am proud to be apart of The Statefarm Family 🙏🏽❤️"
We responded:
"Thanks Katara! Dani is great and we are lucky to have her. Thanks for choosing State Farm "
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T

July 26, 2024

1  out of  5
rating by T
"This Agency is very disorganized. They send extreme amount of marketing emails, constantly increase premiums, take their precious time making requested changes to policy, treat other Clients better than others. DO NOT DO BUSINESS with this Agency!!!"
We responded:
"Hi T … I am so sorry you had a disappointing experience with my office. I wish you would have reached out to me directly so I could have addressed your concerns. Your user name just says T so I can’t look at your profile. Please call our office so we can help!"
Profile photo of Tamyko Outland

Tamyko Outland

July 26, 2024

1  out of  5
rating by Tamyko Outland
"Horrible experience with this Agency. They continously increase the premiums with no real explanations. Allstate was more stable and professional insurance company."
We responded:
"Hi Tamykp… I really wish you would have reached out to me personally to I could have helped. Please give me a call! "
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Graeme Dey

July 18, 2024

5  out of  5
rating by Graeme Dey
"I worked with Christine and she was phenomenal helping answer my questions and making fantastic suggestions for my policy improvements. I am always amazed at her level of experience and attention to details. Extremely impressed with what she does with this StateFarm office. Thanks Christine for helping protecting my family with both home and auto policies."
We responded:
"Thank you for the shout to Chris and great review!"