State Farm® Insurance Agent Brett Pendergast
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gabriel Ortiz
August 27, 2025
5
out of
5
rating by Gabriel Ortiz
"Handled the insurance transaction professionally, efficiently and timely."
We responded:
"Thank you, Gabriel, for your feedback. It's great to hear that your insurance transaction was handled professionally and efficiently. We appreciate your trust in us! "
Lisa Martin
August 22, 2025
5
out of
5
rating by Lisa Martin
"Jennifer and Laura are fantastic! Helped me save a ton of money on my auto and home owners insurance! Thanks, Ladies!"
We responded:
"Thank you, Lisa, for your kind words about Jennifer and Laura! It's great to hear they were able to help you save on your insurance. We appreciate your feedback and support."
Susanne Gaddy
August 18, 2025
5
out of
5
rating by Susanne Gaddy
"Best insurance company to deal with. Prices are definitely affordable. Staff is super friendly. Highly recommend them."
We responded:
"Thank you, Susanne, for your fantastic review! We're glad to hear that you find our prices affordable and our staff friendly. Your recommendation means a lot to us."
Benjamin Merritt
August 15, 2025
5
out of
5
rating by Benjamin Merritt
"Chris Culpepper is an amazing agent to work with. Part of the reason I have been a State Farm customer so long is because of employees like her. She was able to save my wife and I a considerable amount of $ each month by getting our vehicles bundles together. I highly recommend State Farm, and this particular branch to friends and family."
We responded:
"Thank you, Benjamin, for your feedback! It's great to hear that Chris was able to help you save money by bundling your vehicles. We appreciate your recommendation and look forward to continuing to serve you."
John Thomas
August 14, 2025
5
out of
5
rating by John Thomas
"Fast efficient and friendly took care of the problem within an hour."
We responded:
"Thank you, John, for your feedback! I'm glad to hear that we were able to assist you quickly and efficiently. If you need anything else, feel free to reach out."
Gerald Smith
August 13, 2025
5
out of
5
rating by Gerald Smith
"Very polite. Great insurance"
We responded:
"Thank you, Gerald! "
Sherry Thomas
August 13, 2025
5
out of
5
rating by Sherry Thomas
"I have been with State Farm insurance since 2009. I have never had a negative experience with any of the customer service representatives I have spoken with. I would recommend State Farm to my family and friends."
We responded:
"Thank you, Sherry, for your long-standing trust and support since 2009. It's great to hear that our team has consistently met your expectations. We appreciate your recommendation to family and friends. "
Jeremy Joseph
August 7, 2025
5
out of
5
rating by Jeremy Joseph
"I’ve been a customer with this agency for years. They have been incredibly responsive and helped me immensely throughout my time there. One specific example that really exemplifies some of the people that work there: I was involved in a car accident and I was wrongfully deemed liable. Chris from this agency took on the case and made it her mission to make it right. She was on top of it and eventually, was able to work a miracle and not only make the claim correct, but also got me a refund for all of the excess costs I had paid in premiums; she was even able to get me my accident-free status and a lower premium moving forward. She essentially made it like this wrongful claim had never happened. I’m so grateful to her and the team. Many of them have helped me. I can’t remember all of their names but I know Jessica was also involved. I certainly recommend them as they will do what they can to get all of your needs met, questions answered, and concerns relieved. Especially when you’re in a tough situation like I mentioned above, having a team like this made it so much easier for me. Thank you to the wonderful team."
We responded:
"Thank you, Jeremy, for your thoughtful review and for being a long-time customer. It truly warms our hearts to hear how Chris and Jessica were there for you during such a challenging time. We deeply appreciate your recommendation and want you to know that we are always here for you whenever you need us."
Anthony Nieves
July 31, 2025
5
out of
5
rating by Anthony Nieves
"I would like to say thank you for your time and all the information that you provided me. You truly made my experience pleasant. Thank you for everything."
We responded:
"Thank you, Anthony, for your thoughtful review. I'm glad to hear that the information provided was helpful and that you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out!"
Sheel Madan
July 27, 2025
5
out of
5
rating by Sheel Madan
"Hannah has been great to work with. Very helpful and responsive. And the coverage and pricing was competitive. She even worked with me over the weekend to get my policy in place before the due date of my previous policy so I could cancel before getting billed."
We responded:
"Thank you, Sheel! I'm happy to hear that Hannah provided you with such helpful and responsive service. It's great to know that she was able to assist you over the weekend and ensure your policy was in place on time. We appreciate your feedback and are here if you need anything else!"
Evan Q
July 27, 2025
5
out of
5
rating by Evan Q
"We switched our Auto and Homeowners policies to this agency earlier this year, largely due to Billie Rae Brush. She was extremely helpful and responsive and we're very happy to have made the switch!"
We responded:
"Thank you for your review, Evan! I'm delighted to hear that Billie made your transition to our office smooth and satisfying. We're grateful to have you with us and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
terry sivels
July 25, 2025
5
out of
5
rating by terry sivels
"Jennifer assisted me with great customer service and helped me save more!"
We responded:
"Terry, thank you for your review! I'm happy to hear that Jennifer provided excellent service and helped you save. Our team is dedicated to making your experience a positive one. Let us know if there's anything else we can do for you!"
Jessica Gartman
July 24, 2025
5
out of
5
rating by Jessica Gartman
"It was great doing business with Jennifer Scott. She responded to my emails promptly and was very knowledgeable about my policy. She took the time to review and explain my policy's benefits and answer any questions I had."
We responded:
"Thank you for your review, Jessica! I'm happy to hear that Jennifer provided you with prompt and knowledgeable service. Our team is dedicated to ensuring you understand your policy and feel confident in your coverage. If you have any more questions or need assistance, feel free to reach out anytime!"
Michael Lucero
July 22, 2025
5
out of
5
rating by Michael Lucero
"Hannah took her time to explain my new policies of both home & auto. Thanks for great service."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Hannah provided you with excellent service and took the time to explain your new policies. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Donna Gordon
July 15, 2025
5
out of
5
rating by Donna Gordon
"I love working with Chris she always makes things seamless and easy. Thanks for all you do"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Chris has been making your experience seamless and easy. We appreciate your support and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Carrie McPherson
July 14, 2025
5
out of
5
rating by Carrie McPherson
"⭐⭐⭐⭐⭐. Susan Smith I can’t say enough good things about Susan Smith! She took the time to explain everything to me so thoroughly and clearly—it truly made a difference. Her communication was not only helpful but also incredibly thoughtful and professional. She was able to respond to my multiple questions with and just minutes and not only left a thorough voicemail in regards to the situation. I had no further questions or concerns… She nailed it. I felt completely supported throughout the process, and it’s clear that she genuinely cares about her clients. Thanks to her guidance, I now feel confident handling the next steps with my homeowners and car insurance. Susan’s effort and dedication really show. Highly recommend her to anyone looking for an outstanding insurance agent!"
We responded:
"Thank you for your wonderful feedback, Carrie! I'm so happy to hear that Susan provided such clear and thoughtful communication. It's great to know you felt supported and confident with your insurance needs. Susan's dedication truly shines through, and we're grateful to have her on our team. If you ever need further assistance, feel free to reach out!"
fred weigle III
July 3, 2025
5
out of
5
rating by fred weigle III
"My wife and I had been with Brett and his staff for over 30 years. I can’t think of any people or company I have ever dealt with that have been friendlier, more accommodating and compassionate than they have been to me. After my wife passed they reached out to me as a friend not as a business customer. They handle my car and house insurance along with helping me with investments. I would highly recommend them to anyone looking for someone to have your back no matter what may come. All I can simply say is thank you."
Santonia Lewis
June 27, 2025
5
out of
5
rating by Santonia Lewis
"Hannah found me a deal for my car insurance and rental insurance. Hannah was professional. Thank you Hannah for taking the time to text me quotes."
We responded:
"Thank you, Santonia! I'm happy to hear that Hannah was able to assist you with your insurance needs. Her professionalism and dedication are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jake Thweatt
June 26, 2025
5
out of
5
rating by Jake Thweatt
"Jennifer is always a great help with navigating policies, prices and ensuring you are saving everywhere you can. Thank you!"
We responded:
"Thank you for your review, Jake! I'm happy to hear that Jennifer has been a great help with your policies and savings. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
Amanda Weyand
June 20, 2025
5
out of
5
rating by Amanda Weyand
"Jennifer has been a pleasure to work with. She is always prompt in her responses and very knowledgeable. She's truly an asset to the company."
We responded:
"Thank you, Amanda! I'm happy to hear that Jennifer has been so helpful and responsive. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
William Towers
June 19, 2025
5
out of
5
rating by William Towers
"Jennifer was pleasant and helpful with my call. State Farm is fortunate to have her as an employee. Thank you."
We responded:
"Thank you, William! I'm happy to hear that Jennifer provided you with such a pleasant and helpful experience. We're grateful to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
Michael Wood
June 17, 2025
5
out of
5
rating by Michael Wood
"Very pleasant and efficient staff. Jennifer was wonderful!"
We responded:
"Jennifer is great! Thank you for recognizing her. Let us know if there is anything else we can help you with!"
Michael Lewin
June 16, 2025
5
out of
5
rating by Michael Lewin
"Brett’s company has always been helpful with any questions. Jennifer has done a great job at facilitating anything that we’ve needed. Much appreciated."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Brett's team, especially Jennifer, has been helpful and accommodating with your needs. Your appreciation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
MB T
June 6, 2025
5
out of
5
rating by MB T
"We just switched our insurance to StateFarm based initially on the excellent and responsive advice that we received from Ashley Kilgore, an Account Representative at this Agency. She understood everything we needed including the insurance necessary for an old pickup truck. Our switch improved our coverage and saved us over $2000 annually! Wow!"
We responded:
"Thank you, MB T, for sharing your experience! I'm delighted to hear that Ashley provided you with such excellent and responsive advice. It's fantastic that your switch improved coverage and resulted in significant savings. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
anthony Eggleston
May 29, 2025
5
out of
5
rating by anthony Eggleston
"Jennifer was the best thank you for having her"
We responded:
"Thank you, Anthony, for your wonderful feedback! I'm glad to hear that Jennifer made such a positive impact. We're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"