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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alissa Grise

December 4, 2024

5  out of  5
rating by Alissa Grise
"Terry Peltier was such a pleasure to work with. I had an exceptional experience with Terry Peltier at my State Farm agent’s office. She was incredibly nice and a pleasure to work with. She is super knowledgeable and provided all the details I needed. She went above and beyond by running multiple quotes for me. Her exceptional service made the entire process smooth and stress-free. Highly recommend!"
We responded:
"Alissa, thank you for sharing your wonderful experience with Terry! I'm glad to hear that she was able to provide you with all the details you needed and made the process smooth and stress-free. Terry's dedication to running multiple quotes and her extensive knowledge truly reflect our commitment to excellent service. We appreciate your recommendation and look forward to assisting you with any future needs!"
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carlyn lee

November 27, 2024

5  out of  5
rating by carlyn lee
"Extremely friendly and helpful!"
We responded:
"Carlyn, thank you for your wonderful review! I'm happy to know you found our team extremely friendly and helpful. We always strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
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Alex Zandford

November 26, 2024

5  out of  5
rating by Alex Zandford
"Glad they reached out. I have never worked with an agent directly before, and I will say that they have made the process of getting both my cars and home insured very easy. Plus, I saved a bunch of money switching from GEICO with more coverage."
We responded:
"I'm glad you had a positive experience working with our team, Alex! It's great to know that we could make the process of getting insured straightforward and help you save money with better coverage. If you have any further questions or need any other assistance, don't hesitate to reach out. Thank you for choosing us!"
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Michael Matusiak

November 22, 2024

5  out of  5
rating by Michael Matusiak
"Christine was extremely pleasant and helpful while assisting me to add antique insurance to my new vehicle. Couldn't have been any better."
We responded:
"Hi Michael, Christine is a fantastic part of our team, and I'm glad she could assist you. Your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out!"
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Michael Thomas

November 21, 2024

5  out of  5
rating by Michael Thomas
"My agent Billie Rae gave me the best rates and made each step so very easy! I would highly recommend Billie and State Farm to all looking for great rates and an easy process!"
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Billie Rae was able to provide you with great rates and make the process so easy. We truly appreciate your recommendation and are grateful to have Billie on our team. If you ever need further assistance, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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billy cox

November 20, 2024

5  out of  5
rating by billy cox
"Beyond Excellence service! Friendly and Very Helpful"
We responded:
"Billy, thank you for your wonderful review! I'm glad you found our service to be beyond excellent. Our team strives to be friendly and helpful in every interaction. If you ever need further assistance, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Fred Savage

November 20, 2024

5  out of  5
rating by Fred Savage
"Good company save me a lot of money Great agents overall"
We responded:
"🙏"
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Timothy Sanders

November 18, 2024

5  out of  5
rating by Timothy Sanders
"I have been with the Agency for a very long time. Jessica and the rest of the team have always been very helpful with all of my insurance needs. Definitely a 5 star agency!!!!!"
We responded:
"Timothy, thank you for your long-term loyalty and for sharing your positive experience! I'm glad to hear that Jessica and the rest of our team have been able to assist you with all your insurance needs. Your 5-star rating means a lot to us. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Theresa Connors

November 14, 2024

5  out of  5
rating by Theresa Connors
"This is the insurance company you want to have. They are always quick to respond and give easy to understand information. They care and it shows. Excellent customer service every single time to every single person. I have been with them with for years. Highly recommend! Completely satisfied!"
We responded:
"Thanks for the awesome review Theresa! We appreciate the opportunity to work with here at State Farm!"
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Nancy Sykora

November 13, 2024

5  out of  5
rating by Nancy Sykora
"Jennifer promptly and professionally provided the information I needed. She's fantastic!"
We responded:
"Nancy, thank you for sharing your experience! I'm glad Jennifer was able to assist you promptly and with care. We appreciate your kind words and are here to help with any further insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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*Michelle *

November 12, 2024

5  out of  5
rating by *Michelle *
"Jennifer consistently provides outstanding customer service. Her dedication to creating positive experiences makes her a valuable asset to the team and leaves customers feeling valued and supported."
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Jennifer's dedication and outstanding customer service have made such a positive impact. Her commitment to creating valuable experiences truly makes her an asset to our team. We appreciate your kind words and look forward to continuing to support you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Shana White

November 12, 2024

5  out of  5
rating by Shana White
"Always very responsive and great to work with! Jennifer was super helpful getting my new car added immediately."
We responded:
"Thank you, Shana! I'm glad to hear that Jennifer was able to assist you promptly with adding your new car. We appreciate your kind words and are here to help with any of your insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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tailgatedown

November 6, 2024

5  out of  5
rating by tailgatedown
"Such an awesome company to deal with. Jennifer did an awesome job!"
We responded:
"Thanks for the fantastic review! I'm happy to hear that Jennifer provided such excellent service. We appreciate your kind words and look forward to assisting you with any insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Tori Hayes

November 5, 2024

5  out of  5
rating by Tori Hayes
"They have been nothing but helpful and polite. Shout out to Terry :)"
We responded:
"Tori, thank you for your kind words! I'm glad to hear that our team has been helpful and polite. I'll be sure to pass along your shout-out to Terry. We're always here to assist you with any of your insurance needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Jim Carr

November 4, 2024

5  out of  5
rating by Jim Carr
"Excellent service."
We responded:
"Jim, thank you for your kind words! I'm glad you had an excellent experience with our service. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Paris Powell

November 1, 2024

5  out of  5
rating by Paris Powell
"Billie Rae is that guy if your looking to switch. He was very helpful and communication was on point! Check him out."
We responded:
"Paris, thank you for your fantastic review! I'm happy to hear that Billie Rae was so helpful and communicated effectively. We appreciate your recommendation and are always here to assist with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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John Sinnigen

November 1, 2024

5  out of  5
rating by John Sinnigen
"HI -- I went in to the office and met Susan Smith ,an agent there 2.5 weeks ago to start a claim on my Totaled Car. She started it the same day and stayed in touch 2-3 times per week via E-mail. Well all is good,Money went straight to our bank account. Brett has great Crew and Susan made sure of the fine print. 10Stars thx John and Michelle"
We responded:
"John… thanks for the great review. We appreciate the opportunity to take care of you here at our office. "
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Britney Thorpe

October 29, 2024

5  out of  5
rating by Britney Thorpe
"Billie Rae was very helpful & knowledgeable making my process smooth!"
We responded:
"Britney, thank you for your wonderful review! I'm glad to hear that Billie Rae made your process smooth with her helpfulness and knowledge. We appreciate your feedback and look forward to assisting you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Cindy Carrothers

October 29, 2024

5  out of  5
rating by Cindy Carrothers
"Chris was great to work with she was able to fix both my sold home policy cancelation and new car addiction with ease."
We responded:
"Cindy, thank you for your wonderful review! I'm glad Chris could assist you with both your home policy cancellation and new auto policy so smoothly. We appreciate your trust in our team and are always here to help with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Jean Ballard

October 25, 2024

5  out of  5
rating by Jean Ballard
"In adding a new vehicle to policy: Ms.Culpepper was very pleasant and made the transaction very easy to complete. She answered all my questions and followed up with a nice text letting me know new cards were on the way."
We responded:
"Jean, thank you for your wonderful review! I'm glad our office could assist you with adding your new auto to the policy and make the process smooth. It's great to know she answered all your questions and followed up with a text about the new cards. We appreciate your feedback and look forward to helping you with any future needs. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Kimberly Cole-League

October 25, 2024

5  out of  5
rating by Kimberly Cole-League
"Brett has been my State Farm Agent for many many years. I have SF for my Home/Auto/Life Insurance. He has amazing staff, particularly Dani who is always pleasant and helpful. I highly recommend him and his team."
We responded:
"Kimberly, thank you so much for your kind words and for being a loyal customer for so many years! I'm happy to hear that you’ve had such positive experiences with our Home, Auto, and Life Insurance services. Dani and the rest of our team strive to provide pleasant and helpful service, and it’s wonderful to know that their efforts are appreciated. If you ever need anything, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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The Peacheys

October 16, 2024

5  out of  5
rating by The Peacheys
"Recently called the office to update our Auto Insurance. Jennifer was so helpful and efficient her customer service skills were great. Made the process so simple !!! Thank you"
We responded:
"Jennifer is a fantastic part of our team, and I'm glad she could assist you with updating your Auto Insurance. It's wonderful to know she made the process simple and efficient for you. We appreciate your kind words and look forward to helping you with any future needs. Thank you for choosing our office! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Frank Taylor

October 15, 2024

5  out of  5
rating by Frank Taylor
"Jennifer, what can I say Miracles do happen. Early this morning when you answered State Farm's phone in such a professional manner (no recordings) Due to the aging process I requested Jennifer to e-mail me information which she did in a prompt period of time (5minutes) We appricate your Superlative assistance as well as other office staff members in the past. keep up the Excellent work and stay SAFE. FRANK & NANCY OCTOBER 2024"
We responded:
"Thank you, Frank and Nancy, for your wonderful review! I'm glad Jennifer could assist you so promptly and professionally. It's great to know that our team's efforts are appreciated. We'll continue to provide excellent service and stay safe. If you need anything else, don't hesitate to reach out! - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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jorgen quiban

October 11, 2024

5  out of  5
rating by jorgen quiban
"Great consulting from Billie. Pointing out what is important and looking to see where savings can apply. Glad to be with State Farm. Thank you"
We responded:
"Thank you, Jorgen! I'm glad Billie could provide valuable consulting and help identify important areas for savings. It's wonderful to have you with State Farm. If you ever need further assistance, our office is here for you. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"
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Kay S

October 11, 2024

5  out of  5
rating by Kay S
"I have been with statefarm ever since I got my drivers license. Anytime I have to call, I always request Jennifer! She is super nice, very helpful, responds back very quickly and easy to talk to on the phone if you have any questions."
We responded:
"Kay, thank you so much for your loyalty and for sharing your experience! I'm glad to hear that Jennifer has been so helpful and responsive. We appreciate having her on our team and are happy she makes your interactions with us pleasant. If you ever need anything else, don't hesitate to reach out. - Brett Pendergast - State Farm Insurance Agent, Virginia Beach, VA"