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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A Renshaw

A Renshaw

July 17, 2026

5  out of  5
rating by A Renshaw
"Hi..I want to acknowledge and thank Dani for her assistance this morning. I called to request proof of insurance to be emailed to Prime Storage for their annual certificate update. I was unprepared and as I searched for their address in my email folder, Dani was so pleasant and patient. Also, I received my confirmation email within minutes!

A+ Service and with a smile!! Thank you!"
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Madison Palmer

July 17, 2026

5  out of  5
rating by Madison Palmer
"Dani is the best, she has helped my mom and I get exactly what we need and quick!
Highly recommend Dani for your insurance needs!"
We responded:
"Madison, thank you for your recommendation and for highlighting Dani's efforts! We're delighted to hear that she was able to assist both you and your mom efficiently with your insurance needs. If there's anything else we can do for you in the future, please don't hesitate to reach out."
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Marie Corkrean

July 17, 2026

5  out of  5
rating by Marie Corkrean
"Dani is absolutely amazing! My whole family uses her she is the best!"
We responded:
"Dani is amazing! Thank you for the kind words Marie. And thank you for choosing State Farm. "
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Sudhakar Repalli

July 16, 2026

5  out of  5
rating by Sudhakar Repalli
"I approached Pendergast Agency team for adding a Lien Holder to one of my vehicle that is insured by State Farm. Ashley Likens responded to my call. She was very prompt, responsive and kind. . She asked few related questions required to service my request, clearly told me when the update happens and what action she would take to inform my loan company that their name is added. It is like as if she read my mind what I was going to request her to do next. That’s called efficiency and I am glad I am with this insurance agency. Thank you Ashley !"
We responded:
"A smooth insurance update can make all the difference. Sudhakar, thank you for recognizing Ashley’s quick and helpful service while assisting with your vehicle policy. We’re grateful you chose our agency and appreciate your confidence in our team."
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Roy Pontius

July 16, 2026

5  out of  5
rating by Roy Pontius
"Great people, customer oriented."
We responded:
"Roy, thank you for your kind words and support. It's rewarding to know our team's commitment to customer service made such a positive impression. We truly appreciate your trust."
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Andrea Younkins

July 15, 2026

5  out of  5
rating by Andrea Younkins
"The Pendergast Team is Awesome!! We have been customers for years and anytime we need anything they are ready to help. We appreciate all their help."
We responded:
"There's no greater compliment than earning a customer's trust year after year. Andrea, we appreciate your kind words and are thankful for the opportunity to continue supporting you whenever you need us."
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Luke P

July 15, 2026

5  out of  5
rating by Luke P
"The Team at Brett Pendergast's office are next to none in the area, always friendly, helpful, and willing to walk you through any questions or processes you are facing. I personally work with Danny for most of my policy work and she is wonderful, she is always clear in her responses and extremely personable to talk with. I'd recommend this office to any State Farm customers in the region."
We responded:
"Luke, we're honored to have earned your recommendation. It's wonderful to know Danny's approachable style and attention to detail made a lasting impression. Thank you for trusting our team with your insurance needs."
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Jason Warden

July 15, 2026

5  out of  5
rating by Jason Warden
"Very fast service with a very caring staff."
We responded:
"Jason, it's so good to hear that you experienced fast service and found our staff to be caring. We'd be happy to assist whenever you need insurance guidance."
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Bernard Johnson

July 15, 2026

5  out of  5
rating by Bernard Johnson
"I crossed over from an Independent Agency and had Nationwide. Was not very competitive pricing and really no effort to keep me. I put a request on Angie for quotes. Mind you, I Live in Roanoke Va. Lady from the Pendergast office gave me a very reasonable quote (only one agency quoted me immediately), I called her at the Va Beach Office and was sold on the excellent service. I needed to have my Mortgage info changed and called a spoke to Dani Williams. She was very helpful and courteous. Got my info changed and informed me ASAP. Although I live across the State of Virginia, this a great company to do business with exceptionally professional individuals."
We responded:
"Providing exceptional service no matter where our customers are is something we take great pride in. Bernard, thank you for recognizing Dani Williams and our team for their responsiveness and professionalism. Your feedback means so much to us."
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David Zach

July 15, 2026

5  out of  5
rating by David Zach
"Ashley was very helpful"
We responded:
"Your support goes a long way. Thank you, David! "
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Dawn Maine

July 13, 2026

5  out of  5
rating by Dawn Maine
"Great and professional Rep. Thank you Ashley 😊"
We responded:
"We're glad to hear that Ashley brought her A-game with top-notch, professional service! Thanks for the shoutout, Dawn! "
Profile photo of Alexis Wilkerson

Alexis Wilkerson

July 13, 2026

5  out of  5
rating by Alexis Wilkerson
"Ashley Mae provided amazing service in assisting me on today with my auto policy and automatic payments."
We responded:
"From setting up coverage to managing payments, we're here to help make insurance easier. Thank you, Alexis, for recognizing Ashley Mae's efforts and sharing your experience with our team."
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Michelle Outland

July 10, 2026

5  out of  5
rating by Michelle Outland
"Excellent customer service and Dani was so helpful and made everything go smooth"
We responded:
"Making the insurance process simple and stress-free is what we strive for, so it's wonderful to hear Dani delivered that experience. Thank you for your kind words, Michelle! We look forward to helping you whenever you need us."
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eduard

July 7, 2026

5  out of  5
rating by eduard
"Always attentive, good service, and they treat you like family. ❤️"
We responded:
"Your review brought a smile to our faces, Eduard! Creating a welcoming, family-like experience is exactly what we strive for, and we're so happy that's how you feel. Thank you for your thoughtful feedback!"
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David Crabtree

July 4, 2026

5  out of  5
rating by David Crabtree
"Great customer service & engagement, quick responses, and great premiums.
Wonderful to work with the staff and meeting my insurance needs and objectives."
We responded:
"Thank you, David, for your feedback. We're glad to hear that our team was able to meet your insurance needs with quick responses and great premiums. We appreciate your support and look forward to continuing to work with you."
Profile photo of Carlos Toro

Carlos Toro

July 3, 2026

5  out of  5
rating by Carlos Toro
"We had an excellent experience working with Ashley and her State Farm team. From start to finish, they demonstrated outstanding professionalism, dedication, and responsiveness. Every question or request we had was reviewed promptly, and their turnaround time was impressively fast.
What really stood out was their willingness to work closely with us to customize both our home and auto insurance policies to fit our specific needs. Ashley and her team took the time to explain our options, answer our questions, and ensure we felt confident in our coverage decisions.
Their customer service is truly exceptional, and it's clear they genuinely care about their clients. We highly recommend Ashley and her State Farm team to anyone looking for knowledgeable, reliable, and personalized insurance service.
Thank you, Ashley and team, for making the process so easy and stress-free!"
We responded:
"Thank you, Carlos, for sharing your experience with Ashley and her team. It's great to hear that their professionalism and dedication made the process easy and stress-free for you. We appreciate your recommendation and are glad to know you felt confident in your coverage decisions."
Profile photo of Ed Thomas

Ed Thomas

July 1, 2026

5  out of  5
rating by Ed Thomas
"I've been changing vehicles a lot lately and Ashley has always been a pleasure to work with. She goes out of her way to make sure I have all the information needed to make decisions even when I'm not sure what questions to ask!"
We responded:
"Thank you, Ed, for your kind words about Ashley. We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again.
"
Profile photo of Tenille Jones

Tenille Jones

July 1, 2026

5  out of  5
rating by Tenille Jones
"Great people to work with & place to bundle policies!"
We responded:
"Thank you, Tenille, for your kind words! Hearing about your positive experience makes our day! We appreciate your trust and are always here to help! "
Profile photo of Curetta Williams

Curetta Williams

July 1, 2026

5  out of  5
rating by Curetta Williams
"My car broke down on the interstate and with one call state farm was on it. I am completely satisfied with the results of this team. Thank you state farm. Highly recommended."
We responded:
"Thank you, Curetta, for sharing your experience. It's great to hear that our team was able to assist you promptly when your car broke down. We appreciate your recommendation and are here whenever you need us."
Profile photo of Bert Pearson

Bert Pearson

June 29, 2026

5  out of  5
rating by Bert Pearson
"Billie Rae provided great service along with kindness and understanding."
We responded:
"Fantastic! Nothing makes us happier than hearing success stories like yours. Thank you for being such a wonderful customer – we genuinely value your trust.
"
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Blaine

June 23, 2026

5  out of  5
rating by Blaine
"I’ve been with this agency for over five years. They are very professional, knowledgeable, and friendly. My experience has been pleasant and seamless!"
We responded:
"Blaine, thank you for your loyalty and for sharing your experience with us. We're glad to hear that our team's professionalism and knowledge have made your time with us pleasant and seamless. We look forward to continuing to serve you!"
Profile photo of Ellen Lee

Ellen Lee

June 19, 2026

5  out of  5
rating by Ellen Lee
"Ashley Mae was great in helping me to keep my policy by splitting the monthly payments ( I needed to make sure my rent was paid .Im a senior citizen).Thanks again Ashley."
We responded:
"We appreciate your review, Ellen! It's wonderful to know that Ashley Mae was able to work with you and help find a payment arrangement that fit your needs. Thank you for choosing us to help protect what matters most."
Profile photo of Buffy P

Buffy P

June 12, 2026

5  out of  5
rating by Buffy P
"Ashley is the best!"
We responded:
"Thank you, Buffy, for your feedback! We're glad to hear that Ashley made such a positive impact. If there's anything else we can do for you, feel free to reach out."
Profile photo of Rickwallace

Rickwallace

June 12, 2026

5  out of  5
rating by Rickwallace
"I would like to share my pleasure in working with Ashley Mae with Brett Pendergast’s State Farm. When my renewal came due I realized it was from the house I sold a year prior. I called and they were very helpful informing me that I would be due a refund. They told me what documents to provide and as of today I am expecting a full year’s refund already in the mail. It’s honest people like this that make a business thrive and worth going back to. Thank you Ashley Mae."
We responded:
"Thank you for sharing your experience with Ashley Mae. It's great to hear that she was able to assist you with your renewal and guide you through the process efficiently. We appreciate your trust in our team and look forward to serving you again."
Profile photo of Gianluca Scottodifrega

Gianluca Scottodifrega

June 11, 2026

5  out of  5
rating by Gianluca Scottodifrega
"Very friendly and eager to assist me in getting coverage and assisting me with technical issues. They ensured I was taken care of and kept me updated."
We responded:
"Thank you, Gianluca, for your review. It's great to hear that our team was able to assist you with your coverage and technical issues. We appreciate your feedback and look forward to continuing to support you."